Frequently Asked Questions

Yes, Accuvio can receive main meter and submeter AMR data directly from the supplier or data collector, generally receiving day plus one data where available. Accuvio has a suite of energy reports available for analysis, and an Energy Analytics focused dashboard. The Accuvio software is set up for large volumes of high frequency interval meter data, as well as providing the user with insightful interactive graphs style to highlight hotspots of consumption, set targets, and monitor the performance of individuals meters or sub meters.

Yes, Accuvio can integrate with other third party systems, for more information please contact us.

The conversions and calculations for GHG, Energy, and Sustainability reporting are managed in house within Accuvio and are compliant with international protocols. Whether an organisation has one location or thousands, Accuvio enables global collaboration so that the organisation can measure its carbon emissions, and usage globally.

Custom and supplier specific emission factors are the primary source used, in lieu of this regional or country specific are applied, and where emission factors are unavailable the GHG Protocol emission factors are used.

Accuvio has an in house development and technical team that ensure the software is continually kept up to date with the latest regulatory and technology changes, ensuring accurate and timely compliance. In addition Accuvio are committed to investing in future enhancements, with a quarterly and yearly development roadmap of planned upgrades. Accuvio provide users with email and webinar updates on new features and functionality.

Data is presented in the software in

  • Interactive Dashboards
  • Charts, Graphs and Grids
  • GHG, Energy, ESG, and Sustainability Specific Reports
  • Reports presented in tabular as well as graphical format, available to view online in HTML, or export in Excel, Word, PDF, CSV, MHTML, TIFF file, XML file.

Accuvio software is a cloud-based solution which clients can access via their web browser. There are no software installs, or plugins required, and no IT hardware outlay required. Accuvio utilises the world leading Amazon Web Services and Blacknight Solutions for the hosting of the Accuvio software.

Accuvio offer a number of different training and support options:

  • Streamlined web based or on-site user training
  • Technical support team accessible throughout the use of software via phone, email and ticketing system
  • Support materials available within the software and in a separate Accuvio Software focused support portal
  • PDF Training documentation
  • Dedicated Account Manager to review and continually improve your experience

Accuvio do not charge per user so each account has unlimited user access. Accuvio do not limit user access as we want to encourage employee engagement and action from users throughout the organisation.

Yes, Accuvio has acquired the rights to these emissions factors on behalf of its clients at no additional charge.